UTAS-Nizwa provides IT services for staff and students through the Educational Technologies Center (ETC). The center has specialist teams that provide support and services on different IT fields such as network and Internet, electronic services, web and application development, SharePoint and technical support.
IT Support Services team provides technical support to students, faculty and staff of UTAS-Nizwa that is related to computer and network concerns. Our technical team is knowledgeable and can often solve your query immediately.
Our team services include:
Moreover, an “Online Helpdesk System“ is available for staff to send their requests about other IT & Educational Services issues.Online Helpdesk
Below is the list of all technicians in each department with their corresponding extension numbers:
|ETC||Alvin, Varghese, Rodel||403, 413, 408|
|ELC||Adrian, Lyner, Mark||115|
|Business Center||Richard, Alvin [backup]||410, 403|
|Administration||Alaya, Anna May, Ramil [backup]||535, 411,411|
|IT Department||Ramil, Edward||411, 405|
|Business Studies||Edward, Ramil||405, 411|
|Student Affairs||Richard, Alvin [backup]||410, 403|
The network team works to design, implement and maintain a secure, reliable and proficient wired and wireless college network system. Our purpose is to provide staff and students with secure access to network resources available on campus and through the Internet.
The network & information security team is responsible for ensuring the college computers, network and user information are safe and secure. It’s committed to ensure the availability, integrity and confidentiality of college stakeholders’ information. The team endeavor to keep the college safe from virus attack or malicious email and hackers as they installed network firewalls & antivirus software on servers & all machines running the Managed Windows Service (MWS) and automatically downloaded to connected computers via network.
Every student & staff will have an ID & password to login to the college network and access the different online applications and services that the college provides. This services includes:
The Software Development Team’s function is to provide the college with customized software applications that will help staff and students in their everyday transactions in the college. It also aims to replace all paper-based transactions with paper-less applications.
The Web Team’s functions is to design, manage and update the college website and other webpages required and requested by the college stakeholders. It is also working on the design & development of mobile web and applications.
A Microsoft SharePoint Service is a common collaboration platform for customized web applications. It's provides online documents storage, management and collaborative tool for managing team projects.
SharePoint provides built-in apps that can be customize and connected with external data by users to accomplish their specific needs.
The SharePoint Team’s functionality is planning & developing a collaborative system which connect users and provide online apps for college staff and students such as project managements, managing teams, sharing documents and tasks follow-up. Also, it aims to convert the traditional paper based forms of college documentations to be online forms under one SharePoint platform.